Legal Document

Terms and Conditions of 22aa — Clear Rules for Players

This document sets out the rules for using the 22aa platform: registration, deposits, Pix withdrawals, Sports Betting, casino, bonuses, and responsible gambling. Please read carefully before creating your account.

Last updated: January 2026

What You Need to Know First

Before diving into the full document, here are the key points that most affect your day-to-day experience betting on 22aa.

Registration & Eligibility

Only users aged 18 and over may create an account on 22aa. One account per CPF is allowed. Registration requires accurate information — full name, CPF, date of birth, and a valid email address. Accounts with false information are blocked immediately.

Deposits and Withdrawals via Pix

Minimum deposit of R$ 20.00. Minimum withdrawal of R$ 30.00. All withdrawals are made exclusively to the same Pix key or bank account registered to the account holder — never to third parties. Processing time: up to 5 minutes via Pix.

Bonuses and Promotions

Every bonus has a specific rollover displayed before activation. The welcome bonus is 100% up to R$ 500.00 with an 8x rollover on Sports Betting with minimum odds of 1.50. Bonuses cannot be transferred or withdrawn before the rollover requirement is met.

Sports Betting

Confirmed bets are final. Cancellations are only processed in the event of verifiable technical errors or events cancelled by the tournament organizer. In the case of a draw in a 2-outcome bet, the staked amount is refunded in full.

Account Security

You are responsible for keeping your password confidential. 22aa will never ask for your password by email, chat, or phone. If you suspect unauthorized access, block your account immediately through support or your security settings.

Responsible Gambling

22aa offers configurable deposit limits, temporary and permanent self-exclusion, and access to support resources. The platform is intended for entertainment purposes only — never as a source of income. Users under 18 are strictly prohibited.

Operational Limits Summary
Item Amount / Condition
Minimum depositR$ 20.00
Minimum withdrawalR$ 30.00
Withdrawal timeframe (Pix)Up to 5 minutes after approval
Welcome bonus100% up to R$ 500.00 · 8x rollover
Minimum odds for rollover1.50 per selection
Minimum age18 years old (verified by CPF and ID document)
Accounts per CPFSingle account
Weekly cashback10% on net losses · max. R$ 300.00
Bonus balance validity30 calendar days from activation

1. Acceptance of Terms

By creating an account on the 22aa platform (hereinafter "22aa", "platform", or "we") and using it for Sports Betting, live casino games, slots, poker, or any other available service, you expressly confirm that you have read, understood, and fully accept these Terms and Conditions.

If you disagree with any part of these terms, you should not create an account or use 22aa's services. Continued access to the platform following any updates to this document constitutes automatic acceptance of the changes made.

These Terms and Conditions were drafted in accordance with applicable Brazilian law, including the Consumer Protection Code (Law No. 8,078/1990), the General Data Protection Law — LGPD (Law No. 13,709/2018), and the sports betting regulations currently in force in Brazil.

2. Eligibility & Registration

To create a 22aa account and use its services, the user must:

  • Be at least 18 years of age as of the registration date;
  • Be a resident of Brazil and hold a valid CPF issued by the Receita Federal;
  • Provide accurate, complete, and up-to-date information during registration;
  • Not having a previous 22aa account that was closed due to a violation of these terms;
  • Be of full legal capacity under the Brazilian Civil Code (Law No. 10,406/2002).

22aa reserves the right to request additional documentation for identity verification at any time, including a copy of a government-issued ID (RG or CNH), proof of address, and a selfie with the document. Failure to submit the requested documents within the specified timeframe may result in temporary account suspension until the matter is resolved.

Single Account Policy

Creating more than one account per person is strictly prohibited. Duplicate accounts identified by 22aa will be closed without prior notice. If multiple registrations are suspected to be linked to the same CPF, IP address, device, or payment method, 22aa may suspend all accounts involved pending investigation.

3. User Account

You are solely responsible for all activity carried out on your account, including bets placed, deposits made, and information provided. 22aa is not liable for unauthorized access resulting from the user's failure to keep their login credentials secure.

Account Security

  • Keep your password private and non-transferable. Never share it with anyone;
  • 22aa will never ask for your password via email, chat, phone, or any other channel;
  • If you suspect unauthorized access to your account, contact support immediately at suporte@22aa.best;
  • Enable two-factor authentication (2FA) whenever available for added security.

Account Information Update

You must keep your account information up to date. Changes to your email, address, or phone number must be reported to 22aa through support. Outdated information may delay withdrawal processing and identity verification.

22aa reserves the right to request a new identity verification before processing any withdrawal, particularly for accounts with unusual activity or that have not been verified in over 12 months.

4. Deposits

22aa accepts all major payment methods available in Brazil. The minimum deposit is R$ 20.00 regardless of the method used. 22aa does not charge fees on deposits — any bank charges are the user's responsibility.

Available Methods

  • Pix: Instant, 24/7. The primary and fastest method;
  • Boleto Bancário: Clearing period of up to 3 business days after payment;
  • Credit and Debit Card: Processed within 30 minutes;
  • PicPay and Mercado Pago: Processed within 1 hour;
  • TED Bank Transfer: Accepted from Nubank, Itaú, Bradesco, Banco do Brasil, and other banks.

Deposit Restrictions

All deposits must be made by the account holder. 22aa does not accept third-party deposits. If we identify that a deposit was made on behalf of a third party, the amount will be reversed and the account may be suspended pending investigation. By making a deposit, you confirm that the funds are lawfully obtained and belong solely to you.

5. Withdrawals

22aa processes withdrawals exclusively via Pix, bank slip (boleto), credit card (only when the original deposit was made by that method), or TED bank transfer to an account held in the user's own name. Withdrawals to third-party accounts are strictly prohibited.

Withdrawal Requirements

  • Minimum withdrawal: R$ 30.00;
  • The account must be verified — CPF and identity document validated by 22aa's compliance team;
  • The balance available for withdrawal must consist of real funds (not bonus funds pending rollover);
  • There must be no open live bets at the time the withdrawal request is submitted.

Processing Timeframe

Withdrawals via Pix are processed within 5 minutes of security team approval. TED withdrawals are processed within 1 business day. In cases requiring additional compliance review — such as the first withdrawal from a newly verified account or withdrawals above R$ 5,000.00 — processing may take up to 24 business hours.

22aa may request additional documentation before processing high-value withdrawals or in cases where account activity is inconsistent with the user's registered profile. This is a protective measure for the account holder.

6. Sports Betting

22aa offers pre-match and live Sports Betting on football (Brasileirão Série A, Copa do Brasil, Libertadores, and international leagues), MMA/UFC, basketball (NBB and NBA), volleyball, e-sports (CBLOL, CS2, Valorant), tennis, Formula 1, and over 30 other sports.

Bet Confirmation and Validity

  • A bet is considered valid only after the on-screen confirmation is displayed and the amount has been deducted from the balance;
  • Confirmed bets are final and cannot be reversed, except in the cases described below;
  • 22aa reserves the right to correct technical errors in odds — if a bet was confirmed at a clearly incorrect odd due to a system failure, 22aa may cancel the bet and refund the staked amount;
  • If an event is cancelled or postponed, all bets on that event are cancelled and the amounts are returned to the user's balance.

Live Betting

In live betting, 22aa may temporarily suspend markets during key moments — goals, red cards, penalties — to reassess the odds. Bets confirmed before the suspension remain valid. 22aa is not liable for connection drops during live betting; a bet is valid from the moment it is confirmed on the server, regardless of the user's connectivity.

Accumulators

In accumulator bets, if one event is cancelled or postponed, that selection is voided and the accumulator is recalculated without it. All other selections on the slip remain valid.

7. Casino & Games

22aa offers live casino games (roulette, blackjack, and baccarat with real dealers), slots from certified providers, crash games, and poker tables. All games use random number generators (RNG) certified by independent auditors.

General Casino Rules

  • Each game has its own specific rules displayed on screen before play begins;
  • 22aa does not manipulate results — all outcomes are determined by certified, audited systems;
  • In the event of a technical failure during a slots round or live casino game, 22aa records the session state and resolves each case individually based on server logs;
  • Bets placed with casino bonuses are subject to the same rollover rules specified in each promotion's terms.

Poker

Poker tables on 22aa follow standard international Texas Hold'em and Omaha rules. Players found using assistance software, bots, or collusion tactics will be permanently banned and their balances forfeited.

8. Bonuses & Promotions

All 22aa bonuses and promotions have specific terms displayed at the time of activation. The general rules below apply to any bonus unless otherwise stated in the promotion's specific terms.

Welcome Bonus

  • 100% of the first deposit amount, up to R$ 500.00;
  • 8x rollover on the bonus amount in Sports Betting;
  • Minimum odds of 1.50 per selection for the bet to count toward the rollover;
  • 30 calendar days to complete the rollover after activation;
  • Exclusive to new players making a first deposit of at least R$ 20.00;
  • Cannot be combined with other welcome bonuses or first-deposit promotions.

Weekly Cashback

The 10% cashback on weekly net losses is credited automatically every Monday. The calculation covers settled bets from Monday to Sunday of the previous week. The maximum cashback amount is R$ 300.00 per week. Cashback balance has no rollover and can be withdrawn directly via Pix.

General Bonus Rules

  • Bonuses are non-transferable between accounts;
  • Bonus balance cannot be withdrawn before the rollover is fully completed;
  • 22aa may cancel promotions at any time, without affecting bonuses already active and in the process of meeting their rollover requirements;
  • Any attempt to manipulate the bonus system will result in the cancellation of all bonuses and may lead to account closure.

9. Prohibited Conduct

The following conduct is expressly prohibited on 22aa and may result in account closure, balance cancellation, and any applicable legal action:

  • Providing false information during registration or identity verification;
  • Using bots, automated scripts, arbitrage software, or any tool that artificially manipulates outcomes or exploits technical vulnerabilities;
  • Creating multiple accounts to claim promotions repeatedly (bonus abuse);
  • Making systematic deposits and withdrawals using bonus funds to meet rollover requirements without genuine risk (betting on all outcomes of the same event, also known as dutching);
  • Use the account for money laundering or any other illicit financial activity;
  • Transfer funds between accounts belonging to different holders;
  • Use the platform for unauthorized commercial purposes or resell access to third parties;
  • Share account access with third parties in any form.

22aa uses automated systems to detect abnormal betting patterns. Accounts flagged for suspicious behavior are subject to manual review before any withdrawal is processed. 22aa cooperates with Brazilian regulatory and law enforcement authorities when legally required to do so.

10. Privacy and LGPD

22aa processes users' personal data in accordance with Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018). Information collected during registration and transactions is used exclusively for:

  • Platform operation and user account management;
  • Processing of deposits, withdrawals, and bets;
  • Compliance with legal and regulatory obligations;
  • Fraud prevention and anti-money laundering;
  • Communication of promotions and updates — with the option to unsubscribe at any time.

Your data is never sold or shared with third parties for commercial purposes. You may request deletion, portability, or correction of your data at any time by emailing privacidade@22aa.best. For more details, visit our Privacy Policy complete of 22aa.

11. Responsible Gambling

22aa believes gambling should be treated as entertainment, never as a source of income or a financial solution. The platform provides real control tools to help users keep their gambling within healthy limits:

  • Deposit limit: Set daily, weekly, or monthly maximum limits in your account settings;
  • Temporary self-exclusion: Suspend your platform access for periods ranging from 24 hours to 6 months;
  • Permanent self-exclusion: Request permanent account closure through support;
  • Access to support resources: CVV (Centro de Valorização da Vida) is available by phone at 188, 24 hours a day.

22aa reserves the right to contact users whose betting patterns suggest possible compulsive behavior, providing information about available support resources. For more information, visit our Responsible Gambling.

12. Account Closure

At the User's Request

You may close your account at any time through 22aa's support team. Before closure, all pending withdrawals must be processed and any available balance withdrawn. Uncompleted bonus balances are cancelled with no refund.

At 22aa's Discretion

22aa may close or suspend an account without prior notice in the following cases:

  • Violation of any provision of these Terms & Conditions;
  • Confirmation that the account holder is under 18 years of age;
  • Detection of fraud, money laundering, or criminal activity;
  • Account inactivity for more than 24 months with no transactions;
  • Order from a competent regulatory or judicial authority.

In cases of closure due to a terms violation, 22aa reserves the right to hold balances for the duration of any investigation. Balances confirmed as legitimately obtained will be returned to the user once the review is complete.

13. Limitation of Liability

22aa makes every reasonable effort to keep the platform available 24 hours a day, 7 days a week. However, it does not guarantee uninterrupted availability and is not liable for:

  • Temporary interruptions for scheduled maintenance (communicated in advance whenever possible);
  • Connectivity issues on the user's end (internet, device, or carrier);
  • Financial losses resulting from betting decisions — the outcome of any bet is the sole responsibility of the user;
  • Withdrawal delays caused by failures in banking systems outside 22aa's control;
  • Force majeure events affecting platform operations.

22aa's maximum liability under any circumstance is limited to the real balance available in the user's account at the time of the event that caused the damage.

14. Changes to Terms

22aa may update these Terms & Conditions at any time to reflect regulatory changes, new platform features, or operational adjustments. Any material change will be communicated to the user at least 7 days in advance via the registered email address and a notice on the platform.

Continued use of the platform after the effective date of the updated terms constitutes express acceptance of the changes. If you do not agree with the new terms, you must close your account before they come into effect.

The most current version of these Terms & Conditions is always available on this page at 22aa.best/terms-conditions. The date of the last update is shown at the top of the document.

15. Applicable Law and Jurisdiction

These Terms & Conditions are governed by the laws of the Federative Republic of Brazil. In the event of any doubt or conflict of interpretation, the provisions of the Consumer Protection Code (Law No. 8,078/1990), the Brazilian Civil Code (Law No. 10,406/2002), and the LGPD (Law No. 13,709/2018) shall prevail.

Any disputes between the user and 22aa should first be addressed through non-judicial means — 22aa's support team is available to resolve any issue via email at suporte@22aa.best. If an amicable resolution is not possible, the jurisdiction of the consumer's place of domicile shall apply, in accordance with the Consumer Protection Code.

This document was written in Brazilian Portuguese (pt-BR) and this is the official binding version. Any translations into other languages are for informational purposes only and have no legal standing.

Last updated: January 2026. If you have any questions about these terms, please contact our team at suporte@22aa.best.

Data Protection and LGPD

22aa handles all users' personal data with end-to-end encryption, in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). You have the right to access, correct, or request deletion of your data at any time. To exercise your rights or get answers to privacy-related questions, visit our Privacy Policy page or contact privacidade@22aa.best.

Deposit Limits

Set daily, weekly, or monthly limits in your 22aa account settings to stay in full control.

Self-Exclusion

Temporarily suspend your access to the platform at any time — from 24 hours to 6 months, with no hassle.

18+ Only

22aa verifies CPF and identity documents during registration. Access is strictly prohibited for users under 18 years of age.

Need Support?

Call CVV (188) or visit our Responsible Gambling for specialized resources.

Questions About 22aa's Terms and Conditions

No. 22aa allows only one account per person, linked to a single CPF. Duplicate accounts — even if created with different email addresses or from different devices — are closed immediately. In cases where multiple accounts were created to take advantage of promotions, all balances and bonuses are cancelled and the individual is permanently barred from creating new accounts on the platform.

If the bonus rollover is not completed within 30 calendar days of activation, any remaining bonus balance is automatically cancelled. Your real balance (from your deposit) is not affected and remains fully available for withdrawal. The countdown starts from the moment you activate the bonus, not from the deposit date.

In the vast majority of cases, confirmed bets are final and cannot be cancelled. 22aa may void bets only in specific situations: a proven technical error that produced clearly incorrect odds (for example, odds of 50.00 on a clear favourite due to a system fault), an event cancelled or postponed by the tournament organiser, or an event suspended before it begins due to force majeure. In all such cases, the staked amount is refunded in full to the user's balance.

22aa's identity verification takes between 1 and 24 business hours after documents are submitted — national ID or driver's license, proof of address, and a selfie with your document. For most users, the process is completed in under 2 hours. Verified accounts can withdraw without additional restrictions. Verification is required before the first withdrawal or when there is significant financial activity on the account.

To request the deletion, portability, or correction of your personal data, contact 22aa's data protection officer (DPO) at privacidade@22aa.best. The response deadline is 15 business days, as required by the LGPD. Please note: data deletion necessarily entails account closure, as your data is essential for the platform's secure operation. Data related to financial transactions may be retained for the minimum legal period required by Brazilian law.

Create Your 22aa Account Safely and Transparently

Now that you know the rules, it's time to play. Sign up in under 2 minutes, claim a bonus of up to R$ 500.00 on your first deposit, and bet on football, MMA, basketball, and e-sports with Pix withdrawals processed in minutes. 22aa operates with complete transparency — no fine print that changes the game.

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